Customer Support Center

Is there a setup fee or an activation fee?

During the Trial

The free trial is a completely free, no obligation period where we audition for you in the hopes that you will sign up for our service. There is no trial setup fee.

Becoming an Active Client

If you decide to use the service following the trial (and we really hope you will!), there is a one-time fee of $50 to set up your account in our billing and ticketing systems, and to migrate your protocol from a trial account to an active client. If you are an active client and need to cancel service and reactivate at a later date, the setup fee will not be assessed again.

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