On-Call
Learn how to add, upload and edit your on-call schedule.
- Understanding your SAS Desk Call Log
- How to edit an on-call schedule
- How to stop a reach attempt
- Adding an On-Call Schedule
- Configuring email alerts for your on-call schedules
- How to add a staff member to the On-Call App
- Building a Standard Reach Schedule
- Creating and editing on-call groups
- Building a Custom Reach Schedule
- Adding and Integrating an Automated Reach On-Call Schedule in Basic Agent
- How to set the dates for your on-call schedule
- Building a Standard Patch Schedule
- Building a Custom Patch Schedule
- Understanding on-call types
- How to integrate a Reach On-Call Schedule into your script
- Building a Custom Email Only Schedule
- Color coding your on-call schedule
- How to Integrate a Patch On-Call Schedule into Your Script
- Configuring Start/Stop times for your on-call schedules
- Building a Standard Email Only Schedule