Answering Service Help

SAS Flex

Free Trial

Try us for free for 2 weeks or 200 minutes.

2 articles

Getting Started

Message Delivery, contacting SAS, submitting account changes.

5 articles

General Web Portal

General information and FAQs regarding SAS Flex's online customer portal.

44 articles

Flex Billing

Viewing billing history, updating payment methods, changing plans.

7 articles

Apps & Integrations

Integrating different system applications, downloading the mobile app.

31 articles

IVR

Adding automated IVR features, voicemail, business hours routing.

13 articles

On-Call

Adding, uploading and editing your on-call schedule.

20 articles

Programming

Accessing, reviewing and editing your call script.

44 articles

Reports

Accessing, generating and downloading reports on-demand.

2 articles

General

Call Forwarding

Forward to SAS, retaining your forwarding number, troubleshooting call forwarding.

7 articles

Capabilities

General capabilities of SAS, operator FAQs.

12 articles

Legacy Billing

Viewing billing history, updating payment methods, changing plans.

9 articles

Cancelling Service

Cancelling service, putting your account on hold, final invoices.

4 articles

Understanding Usage

View monthly usage, upgrading or downgrading plans.

3 articles

General FAQs

Contacting SAS, general service questions.

15 articles

Contracts & Service Fees

Understanding your SAS agreement and service fees.

4 articles

Security & Privacy

Security, HIPAA & PCI compliance, emergency plans.

7 articles

SAS Legacy

General Web Portal

General information and FAQs regarding SAS's online customer portal.

25 articles

Apps & Integrations

Integrating different system applications, downloading the mobile app.

26 articles

On-Call

Adding, uploading and editing your on-call schedule.

20 articles

Programming

Accessing, reviewing and editing your call script.

32 articles

Reports

Accessing, generating and downloading reports on-demand.

2 articles