Programming
Accessing, reviewing and editing your call script.
- Adding a Logic Option in your Script
- Integration instructions for the operators
- Receiving Notification of Message Ticket and Non-Message Calls
- Changing a 24/7 transfer to a business hours transfer
- What is an Outcome Step?
- Working With Function Steps in the Call Script Builder
- Business Hours vs. After Hours Settings
- How to add appointment setting to an existing path
- How to use the Search feature in Call Script Builder
- Adding a Business Hours Step in Your Script