Setting Up an Outbound Mailbox in SAS Flex
An Outbound Mailbox is a feature within your SAS Flex portal that allows our system to send emails to your customers after a call has ended. For example, a medical practice may want to send their patients an appointment confirmation email, and other businesses may want to send a follow-up survey. The Outbound Mailbox allows you to “mask” where the email is coming from, so that customers think it is coming straight from your office instead of through your answering service.
In this article we'll discuss:
Adding an Outbound Mailbox
Editing or Removing Outbound Mailboxes
If an Outbound Mailbox is no longer necessary or needs to be updated, you can disable, edit or delete it by clicking on the 3-dot menu icon on the right-hand side of the Outbound Mailbox menu page.