General Web Portal
General information and FAQs regarding SAS Flex's online customer portal.
- What is an Additional Line?
- Viewing Agent Suggestions
- Using the Hold My Calls Feature
- Using Outcome Labels
- Using a Holiday Set to Create a Temporary Protocol in Your Script
- Updating Your Messages Using Profiles
- Updating Your Front End Greeting
- Understanding the Call Details Page
- Setting Up Tags in SAS Flex
- Setting Up System Alerts in SAS Flex
- Setting Up an Outbound Mailbox in SAS Flex
- Set Your Company Business Hours
- Sending and Receiving SMS Messages From Your SAS Flex Portal
- Removing Contacts in SAS Flex
- Rating the Operators in SAS Flex
- Quality Reviews on SAS Flex
- Managing your SAS Flex Number
- Learn About Account Settings
- Introduction to the SAS Flex Call Log
- I'm Receiving a 403 Error When Trying to Log Into Flex