General Web Portal
General information and FAQs regarding SAS Flex's online customer portal.
- Learn About the Live Calls Add-On
- Adding On-Call Expiration Alerts
- Authorizing and Adding Websites for Use in SAS Flex
- Alert Your Receptionists About Important Situations
- Activating and Configuring Press 1 Callback
- Setting Up an Outbound Mailbox in SAS Flex
- Setting Up Tags in SAS Flex
- Using Outcome Labels
- Adding Files and Documents to SAS Flex
- Setting Up System Alerts in SAS Flex
- Downloading Audit Logs in SAS Flex
- Adding Users in SAS Flex
- How to Remove Unassigned Script Blocks and Sections
- Using a Holiday Set to Create Temporary Language in a Script
- Set Your Company Business Hours
- Customizing Your Hold Music
- Adding Agent Whisper Greetings
- Adding Frequently Asked Question (FAQ) Categories and Answers
- Activating and Configuring Hangup Callback
- Activating and Configuring Silent Caller Callback