General Web Portal
General information and FAQs regarding SAS Flex's online customer portal.
- Introduction to the SAS Flex Call Log
- Understanding the SAS Affiliate Program
- I am not Receiving Text Messages
- Learn About the Transcription Add-On
- Understanding the Call Details Page
- Updating Your Messages Using Profiles
- Adding and Looking up Customer Data Using the Greeting (Lookup) Option within your Greeting Block
- Viewing Agent Suggestions
- Adding Frequently Asked Question (FAQ) Categories and Answers
- Authorizing and Adding Websites for Use in SAS Flex
- Rating the Operators in SAS Flex
- Setting Up an Outbound Mailbox in SAS Flex
- Learn About the Live Calls Add-On
- Adding On-Call Expiration Alerts
- Alert Your Receptionists About Important Situations
- Activating and Configuring Press 1 Callback
- Setting Up Tags in SAS Flex
- Using Outcome Labels
- Adding Files and Documents to SAS Flex
- Setting Up System Alerts in SAS Flex