Programming
Accessing, reviewing and editing your call script.
- Using the Script Genius Wizard in SAS Flex
- Getting Started with the SAS Flex Builder
- Script Blocks and Their Functions
- Configure Options in an SAS Flex Script Workflow
- Getting Started with Script Sections
- Adding Warm Transfers to Your SAS Flex Script Workflow
- Getting Started with Script Blocks
- How to Configure a Greeting Block
- How to Review Your Script Workflow at a Glance
- The Function of Block Labels and Collectors
- Previewing your SAS Flex Script
- Adding Custom Collectors to Script Blocks
- How to build a script with Logic Options
- How to Build an SAS Flex Script Workflow
- Building a Script with Business Hours and After Hours Call Handling
- Using and Creating Nested Logic Options
- Understanding Different Closing Block Options
- How to Configure a Trigger Block
- Working with Page Breaks in the SAS Flex Call Script Builder
- Building a Section with a Logic Block