Programming
- Getting Started with the SAS Flex Call Script Builder
- Configure Options in an SAS Flex Script Workflow
- Getting Started with Script Blocks
- Adding Custom Collectors to Script Blocks
- Getting Started with Script Sections
- Script Blocks and Their Functions
- How to Build an SAS Flex Script Workflow
- Previewing your SAS Flex Script
- How to build a script with Logic Options
- The Function of Block Labels and Collectors
- Working with Page Breaks in the SAS Flex Call Script Builder
- Personalizing your SAS Flex Script Workflow
- Using the Script Genius Wizard in SAS Flex
- Building a Script with Business Hours and After Hours Call Handling
- Steps for Building an SAS Flex Script
- Adding warm transfers to your SAS Flex script workflow
- Building a Section with a Logic Block
- How to set up a Logic Option in your Greeting
- Configuring a Reach Block
- Using the Warm Transfer (Collector) Script Block