Programming
Accessing, reviewing and editing your call script.
- Configure Options in an SAS Flex Script Workflow
- Building a Script with Business Hours and After Hours Call Handling
- How to Configure an Address (Service Area) Block
- The Function of Block Labels and Collectors
- Adding Custom Collectors to Script Blocks
- How to Configure a Trigger Block
- Configuring a Closing (Collector) Block
- Using the Warm Transfer (Collector) Script Block
- Configuring a Cold Transfer Block
- Getting Started with Script Sections
- Updating a Transfer Number in your Script
- Using and Creating Nested Logic Options
- Configuring a Closing Block
- Working with Page Breaks in the SAS Flex Call Script Builder
- Script Blocks and Their Functions
- Adding Warm or Cold Transfers to your SAS Flex Script
- SAS Flex Call Patching FAQs
- Working With Scripting Functions and Workflows
- How to Build an SAS Flex Script Workflow
- How to Configure a Greeting Block