How to Block Numbers in SAS Flex
If your SAS line is getting spammed with robo-dialers, prank callers or telemarketers, you can block specific numbers right from your SAS Flex portal! Add as many numbers as you want, and separate each with a comma. Within your SAS Flex portal, you can block numbers from your Settings, or right from your call log.
In this article we'll discuss:
Blocking Numbers From Your Settings
1
Within SAS Flex, go to your User icon in the upper right-hand corner and click
Settings.
2
Then, on the left-hand side under
Telephony, select
Numbers.
3
On the next page, select the SAS number you wish to update.
4
Scroll down to the
Block Callers section. Then, type in the number(s) you want blocked, separating each with a comma.
5
When you are finished, click
Save.
Blocking Numbers from Your Call Log
1
In your Call Log, select the call that you wish to block the number for.
2
On the call details page, click the 3-dot menu on the right-hand side of your screen and select Block Caller.
3
Once selected, a window will pop-up asking if you're sure you want to block this number. After clicking OK, the number will be added to the block list which is visible in your Settings.
NOTE: If a caller is blocking their number (i.e. 266696687), you will need to contact our Support team to block that number for you.
