What is the best rate plan for my business?

 Rate plans are based on monthly call volume, calculated in the number of minutes or calls. If you are currently on a 14-day trial, you will receive a report halfway through as well as at the end of your trial with usage and our recommendation on the appropriate per-minute or per-call plan.  If you are currently on our Flex platform and your usage exceeds what your plan allows, you can activate usage alerts to receive an email notification recommending a new plan.

How do I get my call volume?

  • For accounts that are billed per-minute on our Advanced service level, you can log in to check your usage. For SAS Desk legacy clients, log in here. For SAS Flex clients, log in here.
  • For accounts that are billed per-call on our Essentials service level, your call volume is posted on each invoice if it exceeds your base rate usage. You can find it by looking at the line item "Overage."
  • Or, you can contact SAS at service@specialtyansweringservice.net for a complete report of your usage.

Compare your call volume to the rate plans listed below. If you are unsure of which plan to choose, or your call volume is between two plans, feel free to contact SAS' Billing Department, and we will help you make your determination.

SAS ADVANCED RATE PLANS (Per-Minute)


Economy Plan / Solo Subscription:

  • $38 per month base rate
  • $1.39 for each minute
  • Works best for: usage up to 72 minutes per month

100 Minute Plan / Startup Subscription:

  • $139 per month base rate for 100 minutes
  • $1.29 for each additional minute
  • Works best for: usage up to 177 minutes per month

220 Minute Plan / Pro Subscription:

  • $239 per month base rate for 220 minutes
  • $1.29 for each additional minute
  • Works best for: usage up to 491 minutes per month

500 Minute Plan / Group Subscription:

  • $589 per month base rate for 500 minutes
  • $1.19 for each additional minute
  • Works best for: usage up to 920 minutes per month

1,000 Minute Plan / Business Subscription:

  • $1,089 per month base rate for 1,000 minutes
  • $1.15 for each additional minute
  • Works best for: usage up to 2,357 minutes per month

2,500 Minute Plan / Corporate Subscription:

  • $2,650 per month base rate for 2,500 minutes
  • $1.09 for each additional minute
  • Works best for: usage up to 4,746 minutes per month

5,000 Minute Plan / Enterprise Subscription:

  • $5,099 per month base rate for 5,000 minutes
  • $1.09 for each additional minute
  • Works best for: usage up to 9,128 minutes per month

10,000 Minute Plan / Ultimate Subscription:

  • $9,599 per month base rate for 10,000 minutes
  • $0.99 for each additional minute

SAS ESSENTIALS RATE PLANS (Per-Call)

Economy Plan:

  • $35 per month base rate
  • $1.05 for each call count/action
  • Works best for: usage up to 41 call counts per month

50-Call Plan:

  • $79 per month base rate for 50 call counts
  • $1.05 for each additional call count/action
  • Works best for: usage up to 97 call counts per month

100-Call Plan:

  • $129 per month base rate for 100 call counts
  • $0.99 for each additional call count/action
  • Works best for: usage up to 212 call counts per month

250-Call Plan:

  • $229 per month base rate for 250 call counts
  • $0.99 for each additional call count/action
  • Works best for: usage up to 485 call counts per month

500-Call Plan:

  • $439 per month base rate for 500 call counts
  • $0.99 for each additional call count/action
  • Works best for: usage up to 933 call counts per month

1,000-Call Plan:

  • $825 per month base rate for 1,000 call counts
  • $0.99 for each additional call count/action

To adjust your rate plan, contact SAS at service@specialtyansweringservice.net with the specific changes that you'd like to make.

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