Accessing Billing Details in SAS Flex

Want to see the current month's usage at-a-glance and find out if you are on the best rate plan? Need to upgrade or downgrade your plan? Or how about quickly updating the auto pay method on file for your account? No problem - you can do all of that and more via the Billing page in your SAS Flex portal!

NOTE: The information below only applies to customers on our Flex Billing system. If you are not on Flex Billing, you will not have access to these features.

In this tutorial we'll show you how to:

Accessing Billing Details

 In SAS Flex, click on your user icon in the upper right-hand corner. Then select Billing

On the next page, you'll have the ability to view different tabs:

  • Summary
  • Plan
  • Invoices 
  • Payment Method

Summary

The Summary section will give you an overview of your billing, including the plan that you're currently on, your usage for the month and details of the payment information we have on file. 

On the right-hand side of the screen, you'll also see a preview of what your next invoice will include.

Plan

The Plan section will provide an overview of all available pricing plans, and will tell you which plan you are currently on.

NOTE: If you need to change your plan, clicking the Change button will prompt you to reach out to our Customer Support team. 

Invoices

The Invoices section will provide an overview of all of your previous invoices. To see a breakdown of any invoice, click the detailed transaction view button next to the applicable invoice to view the details of that invoice. 

Payment Method

The Payment Method tab will give you an overview of all payment methods that are currently on file. 

To add a new payment method, click the Add button and complete the form. Note that you'll need to select the authorize box and click Verify my Card before the system will allow you to add it.

Activating Billing Alerts

Upon set up with SAS, Billing Alerts will automatically be turned on. However, you can choose to turn them off or customize which alerts you receive.

Within your SAS Flex portal, go to your Settings, then click Alerts from the left-hand navigation panel.

Under the Billing section, select the boxes you wish to receive notifications for. Notifications will go to the user's email address that has activated alerts. 

NOTE: Each individual user within an account can choose to activate their own alerts. 

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