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General FAQs

Contacting SAS, general service questions.

  • What is a sub account?
  • How many times will the phone ring before it is answered?
  • Understanding Message Ticket and Non-Message (Information Only) Calls Profiles
  • Why is there no Caller ID in my message?
  • I am not receiving text messages.
  • How can I apply to work at SAS?
  • How do you handle training for dedicated agents?
  • I received a call, but there is no recording.
  • What is an SAS Service Alert?
  • How long are call recordings stored?
  • My phone rang, but I did not receive a message.
  • When SAS contacts me, what number will show up on my Caller ID?
  • What area code will SAS text messages come from?

Categories

  • Call Forwarding
  • Capabilities
  • Legacy Billing
  • Cancelling Service
  • Understanding Usage
  • General FAQs
  • Contracts & Service Fees
  • Security & Privacy
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