What types of payments do you accept?
Generally speaking, invoices can be paid by credit card, e-check or PayPal, or by mailing in a paper check prior to the due date, which is the 21st of every month.
Other Important Details
- Accounts are billed on a monthly basis; however, we can accept a lump sum payment using a bank/checking account if you would like to pay in advance. Any unused amount will be added as a credit on your account.
- We do not work with purchase orders. Check payments must be received by the 21st of every month. However, we can add purchase order information to invoices.
- If you send in a check that is received after the due date and the credit card on file has already been processed, the check payment will be added to your account as a credit.
- If your account has been suspended or canceled due to non-payment, reactivation requires that the complete open balance is paid by credit card, which includes any invoices that are past-due along with any open invoices that are not yet past their due date.
- If you are reactivating service and have not paid the current month's or next month's base rate, then payment for both are due in order to reactivate your account.
- Payments not received on time may be subjected to a late fee.
If you no longer want to be on SAS’ autopay program, your account must meet certain qualifications:
- You must not have an open balance on your account.
- You must be a customer in good standing with SAS for at least 6 months.
- You are not eligible to be removed if your allowance is 2500 or above.
You can mail check payments to:
Specialty Answering Service
1006 9th Avenue, Suite 150
King of Prussia, PA 19406
Please visit our help desk for instructions on how to make a payment, or how to update your payment method.