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General Web Portal

General information and FAQs regarding SAS's online customer portal.

  • How to review your script
  • Understanding your SAS Desk Call Log
  • How do I update my payment method
  • How to change where your messages are being sent
  • Working with Users in SAS Desk
  • How to Set an Agent Alert
  • How to add, edit and move FAQs and Objections
  • What types of payments do you accept?
  • Accessing billing details in SAS Desk
  • How to listen to and download a call
  • Quality Reviews on SAS Desk
  • Making payments in Specialty's payment portal
  • How to write FAQs
  • Rating the operators in SAS Desk
  • How to set a date range for your Call Log
  • How to send test messages
  • Customizing your text messages
  • How to change your password
  • Can FAQs be included in my script?
  • Creating a Custom Call Status Label
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  • General Web Portal
  • Apps & Integrations
  • On-Call
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