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Programming

Learn how to access, review and edit your call script.

  • Personalizing your call script
  • Add warm or cold transfer options to your script
  • How to access the Call Script Builder
  • How to assign a call path to a specific Profile
  • Adding an App Integration webpop to your script
  • Common Call Types
  • How to Edit Your Script
  • Call patching FAQs
  • The function of Field Names
  • Requiring Script Steps
  • Call Patching and Reach
  • Script steps and their functions
  • Understanding the 'Other' path in your script
  • How to change a transfer number in your script
  • How to update your business hours
  • Integration instructions for the operators
  • Adding Notes using Basic HTML and CSS in Your Script
  • How to add a Web Pop to your script
  • Populating your Web Form with SAS Script Variables
  • Adding a Warm Transfer Step to Your Script
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Categories

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  • Google Integrations
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  • On-Call
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  • Programming
  • Project Management Integrations
  • Reports
  • Setting up FAQs
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