Updating Business Hours in the SAS Flex Mobile App
If your office ever closes, if you want calls handled differently when you're at lunch, or if you ever take a day off, you'll want to set your business hours. This article will show you how to edit a Business Hours set within your SAS Flex mobile app.
You cannot add or remove a Business Hours set from the mobile app, only edit existing ones. For instructions on how to add or remove Business Hours Sets, check out this article.
1
Within your SAS Flex Mobile App, tap the Menu icon along the bottom of your screen and tap Business Hours.
2
On the next screen, you'll see all current Business Hours sets.
3
Tap on a Business Hours set to bring up the details. From this screen you edit the Name and Timezone, apply a Holiday Set, or use the toggles to let agents know if your business hours are by appointment only or if you offer 24 hour service.
4
To edit the Business Hours set, tap the Business hours tab. From this screen you can update your hours of operation accordingly.
5
When you are finished updating, tap the Save button in the upper right-hand corner.
