Understanding my first invoice on Flex billing


You’ve received your first invoice and want a break down. Here’s how it works!

SAS issues monthly invoices on the 1st of every month, and they are due on receipt. The invoice amount includes the base rate of the current month, any additional lines you may have (charged at $10/line) and any overages you may have accrued from the previous month. 

Your first invoice has two charges:

1
A prorated charge for the time your free trial ends to the end of the month
2
A charge for any additional numbers you may have

All other bills will include these 3 charges:

1
The regular monthly charge for the service you picked
2
Overage in minutes that you accrued last month
3
Any additional numbers you may have.

Usage for your first month will also be prorated. So, if you are on the 100-minute plan and your trial ended on September 10 th, then the prorated number of minutes for the remainder of that billing period would be approximately 67 minutes.


Have a question? Feel free to contact our Customer Service department:

Via phone at:

  • 1-866-688-8912

Via email at:

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