Routing Incoming Calls with a Simple IVR
SAS Flex offers clients the opportunity to have customization tools right at their fingertips. With advanced script and IVR building technology, if you can dream it, you can build it. However, not every client needs all of the bells and whistles. If you fall into that category, our Simple IVR feature can help. A Simple IVR would be used for companies that just want their callers to press 1 or 2 to be routed to another SAS campaign number. For example, press 1 for English, and press 2 for Spanish. Let's get started!
5. Once activated, you can choose where to transfer calls via the Transfer Calls dropdown.