Answering Service Help

SAS Flex

Free Trial

Try us for free for 2 weeks or 200 minutes.

2 articles

Getting Started

Message Delivery, contacting SAS, submitting account changes.

5 articles

General Web Portal

General information and FAQs regarding SAS Flex's online customer portal.

41 articles

Flex Billing

Viewing billing history, updating payment methods, changing plans.

7 articles

Apps & Integrations

Integrating different system applications, downloading the mobile app.

31 articles

IVR

Adding automated IVR features, voicemail, business hours routing.

13 articles

On-Call

Adding, uploading and editing your on-call schedule.

20 articles

Programming

Accessing, reviewing and editing your call script.

34 articles

Reports

Accessing, generating and downloading reports on-demand.

2 articles

General

Call Forwarding

Forward to SAS, retaining your forwarding number, troubleshooting call forwarding.

7 articles

Capabilities

General capabilities of SAS, operator FAQs.

11 articles

Legacy Billing

Viewing billing history, updating payment methods, changing plans.

11 articles

Cancelling Service

Cancelling service, putting your account on hold, final invoices.

4 articles

Understanding Usage

View monthly usage, upgrading or downgrading plans.

3 articles

General FAQs

Contacting SAS, general service questions.

15 articles

Contracts & Service Fees

Understanding your SAS agreement and service fees.

4 articles

Security & Privacy

Security, HIPAA & PCI compliance, emergency plans.

7 articles

SAS Legacy

General Web Portal

General information and FAQs regarding SAS's online customer portal.

25 articles

Apps & Integrations

Integrating different system applications, downloading the mobile app.

26 articles

On-Call

Adding, uploading and editing your on-call schedule.

20 articles

Programming

Accessing, reviewing and editing your call script.

33 articles

Reports

Accessing, generating and downloading reports on-demand.

2 articles