Building a Section with a Logic Block
Regardless of where a Logic block is used in your workflow, there are only two places within a Section that it can be added: as the final block in a section containing other blocks, or as a separate section with no additional blocks. This is because each logic option will send the agent down a distinct path, and a new section must follow. In the example below, we will add a Logic block to the end of section.
NOTE: Logic blocks are different from the Logic options that you can add to a Greeting block.
Adding a Logic Block to the End of a Section
We'll be using some of our Unassigned Blocks to create a new section.
Now that your section is created, it's time to add it to your Workflow! Check out this article for instructions on how to build an SAS Flex script workflow.