Removing Staff From Your On-Call Schedule
If a staff member is no longer with your company, they'll need to be removed from any on-call schedules before you can delete their Profile. Instead of manually going through each schedule to remove the staff member, SAS Flex allows you to easily delete Profiles right from the On-Call page.
NOTE: For instructions on how to add staff to your on-call schedule, check out
this article.
In this article we'll discuss:
Removing staff from a Rotating on-call schedule
1
Within SAS Flex, select the
On-Call tab on the left navigation panel.
2
Then, under the
Schedules tab, click the 3-dot icon to the right of the applicable schedule and select
Profiles.
3
A pop-up window will appear displaying all of the Profiles currently listed in that on-call schedule. Simply click the the
trashcan icon next to the Profile you wish to remove and click
Save. Once the Profile has been deleted from the schedule, you can delete the actual Profile within the Profiles tab.
Instead of deleting the Profiles, you also have the ability to replace them with a different Profile. This would be helpful if you want to remove a staff member who is scheduled on a future day.
Removing staff from a Static on-call schedule
Since the Static on-call schedule functions via your business hours set instead of a calendar, staff members are added to Static schedules via Groups.
For more information on Static on-call schedules, check out
this article.
1
Within SAS Flex, select the
On-Call tab on the left navigation panel.
2
On the main On-Call page, click the
Groups tab. Then select the Group you wish to edit.
3
On the next page, you'll see the details of that selected Group. Under the
Staff section, you'll see the Profiles that are included within the Group. Click the trashcan icon next to the Profile you wish to remove. Then click
Save. Once the Profile has been deleted from the schedule, you can delete the actual Profile within the Profiles tab.
Instead of deleting the Profiles, you also have the ability to replace them with a different Profile.
