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On-Call

Learn how to add, upload and edit your on-call schedule.

  • Understanding your SAS Desk Call Log
  • How to edit an on-call schedule
  • How to stop a reach attempt
  • Adding an On-Call Schedule
  • Adding and Integrating an Automated Reach On-Call Schedule in Basic Agent
  • Configuring email alerts for your on-call schedules
  • Creating and editing on-call groups
  • Building a Standard Reach Schedule
  • How to add a staff member to the On-Call App
  • Building a Custom Reach Schedule
  • How to set the dates for your on-call schedule
  • Understanding on-call types
  • Building a Custom Patch Schedule
  • Building a Standard Patch Schedule
  • How to integrate a Reach On-Call Schedule into your script
  • Building a Custom Email Only Schedule
  • Color coding your on-call schedule
  • How to Integrate a Patch On-Call Schedule into Your Script
  • Configuring Start/Stop times for your on-call schedules
  • Building a Standard Email Only Schedule
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