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Programming

Accessing, reviewing and editing your call script.

  • Understanding Different Closing Block Options
  • Customizing Callback Greetings
  • Using the Dynamic Note Features in Script Blocks
  • How to Assign your SAS Flex Numbers
  • Configuring a Closing (Collector) Block
  • Configuring a Workflow (Round Robin) Script Block
  • Using the DNIS System Variable to Route Calls
  • Using the Restrict Content Feature in your Script Blocks
  • Using the Warm Transfer (Collector) Script Block
  • SAS Flex Call Patching FAQs
  • How to Add Appointment Setting with Google Calendar to Your Script
  • Working With Scripting Functions and Workflows
  • How to Edit a Script on SAS Flex
  • Configuring a Closing Block
  • Configuring a Cold Transfer Block
  • Configuring a Workflow (Path) Script Block
  • Adding Warm or Cold Transfers to your SAS Flex Script
  • How to Export and Import a Script
  • Requiring Script Blocks
  • Updating a Transfer Number in your Script
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