Programming
Accessing, reviewing and editing your call script.
- Configuring a Reach Block
- Optimize Your Calendly Settings for SAS Agents
- Understanding Different Closing Block Options
- Previewing your SAS Flex Script
- How to Export and Import a Script
- How to build a script with Logic Options
- How to Copy, Translate, and Route Your SAS Scripts to Spanish-Speaking Agents
- Getting Started with the SAS Flex Builder
- How to Edit a Script on SAS Flex
- Customizing Callback Greetings
- Copying Scripts in SAS Flex
- How to Swap a Script Block From One to Another
- Requiring Script Blocks
- Getting Started with Script Blocks
- How to Assign your SAS Flex Numbers
- Using the Restrict Content Feature in your Script Blocks
- How to Review Your Script Workflow at a Glance
- Using the Dynamic Note Features in Script Blocks
- Using the Script Genius Wizard in SAS Flex
- Working with Tooltips and Icons