Programming
Accessing, reviewing and editing your call script.
- How to Configure a Greeting Block
- How to Assign your SAS Flex Numbers
- Using the DNIS System Variable to Route Calls
- Steps for Building an SAS Flex Script
- Using the Warm Transfer (Collector) Script Block
- Using the Restrict Content Feature in your Script Blocks
- Combining Multiple Outcomes and Message Delivery Using the Closing (Collector) Script Block
- Using the Dynamic Note Feature in a Greeting (Compound) or Message Script Block
- SAS Flex Call Patching FAQs
- Customizing your SAS Flex Call Script using formatting features
- Working with Tooltips and Icons
- Configuring a Reach Block
- Adding Warm or Cold Transfers to your SAS Flex Script
- How to add appointment setting with Google Calendar to your script
- Configuring a Cold Transfer Block
- Configuring a Workflow (Round Robin) Script Block
- How to Review Your Script Workflow at a Glance
- Requiring Script Blocks
- How to Edit a Script on SAS Flex
- How to Swap a Script Block From One to Another