Programming
Accessing, reviewing and editing your call script.
- Using and Creating Nested Logic Options
- Using the DNIS System Variable to Route Calls
- How to Assign your SAS Flex Numbers
- Combining Multiple Outcomes and Message Delivery Using the Closing (Collector) Script Block
- Using the Dynamic Note Feature in your Script Blocks
- Customizing your SAS Flex Call Script using formatting features
- Using the Restrict Content Feature in your Script Blocks
- Customizing Callback Greetings
- SAS Flex Call Patching FAQs
- Adding Warm or Cold Transfers to your SAS Flex Script
- Requiring Script Blocks
- How to add appointment setting to your script
- Working with Tooltips and Icons
- How to Swap a Script Block From One to Another
- Working With Scripting Functions and Workflows
- Configuring a Workflow (Round Robin) Script Block