Programming
Accessing, reviewing and editing your call script.
- Using the Warm Transfer (Collector) Script Block
- How to Edit a Script on SAS Flex
- Using and Creating Nested Logic Options
- Working With Scripting Functions and Workflows
- Understanding Different Closing Block Options
- Building a Script with Business Hours and After Hours Call Handling
- Adding Warm Transfers to Your SAS Flex Script Workflow
- Using the DNIS System Variable to Route Calls
- Configuring a Workflow (Round Robin) Script Block
- How to Configure a Greeting Block
- Building a Section with a Logic Block
- Getting Started with Script Sections
- How to Export and Import a Script
- Configuring a Cold Transfer Block
- Updating a Transfer Number in your Script
- Previewing your SAS Flex Script
- Getting Started with the SAS Flex Builder
- How to Configure an Address (Service Area) Block
- Working with Page Breaks in the SAS Flex Call Script Builder
- Configuring a Workflow (Path) Script Block