General Web Portal
General information and FAQs regarding SAS Flex's online customer portal.
- Setting Up an Outbound Mailbox in SAS Flex
- I Can't See Messages in my Portal
- Clearing Bounced Emails from your SAS Flex Portal
- Learn About the Live Calls Add-On
- Understanding the SAS Affiliate Program
- Learn About the Premium Queue Voicemail Add-On
- Quality Reviews on SAS Flex
- Learn About the Transcription Add-On
- Viewing Agent Suggestions
- Adding On-Call Expiration Alerts
- Setting Up Tags in SAS Flex
- Using Outcome Labels
- Adding Files and Documents to SAS Flex
- Setting Up System Alerts in SAS Flex
- Adding Users in SAS Flex
- How to Remove Unassigned Script Blocks and Sections
- Set Your Company Business Hours
- Customizing Your Hold Music
- Adding Agent Whisper Greetings
- Activating and Configuring Hangup Callback