General Web Portal
General information and FAQs regarding SAS Flex's online customer portal.
- Setting Up System Alerts in SAS Flex
- Rating the Operators in SAS Flex
- How to Block Numbers in SAS Flex
- Activating and Configuring Queue Callback
- What is an Additional Line?
- Learn About the Live Calls Add-On
- Using Outcome Labels
- Adding Files and Documents to SAS Flex
- Adding and Looking up Customer Data Using the Greeting (Lookup) Option within your Greeting Block
- Calling Customers Back from the SAS Flex Portal
- I am not Receiving Text Messages
- I forgot my SAS Flex Call Forwarding number
- Setting Up Tags in SAS Flex
- Contacting SAS From your Flex Portal
- Adding Agent Whisper Greetings
- How to Backup and Restore Your Scripts
- Understanding the Call Details Page
- Learn About the Premium Queue Voicemail Add-On
- Adding On-Call Expiration Alerts
- Check Out What's New in SAS Flex