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General Web Portal

General information and FAQs regarding SAS Flex's online customer portal.

  • Learn About the Premium Queue Voicemail Add-On
  • Activating and Configuring Queue Callback
  • How to Block Numbers in SAS Flex
  • Managing your SAS Flex Number
  • Updating Your Front End Greeting
  • I forgot my SAS Flex Call Forwarding number
  • Customizing Your Recorded Greetings
  • Removing Contacts in SAS Flex
  • Adding and Looking up Customer Data Using the Greeting (Lookup) Option within your Greeting Block
  • Contacting SAS From your Flex Portal
  • Learn About Account Settings
  • How to update your SAS Flex password
  • Sending and Receiving SMS Messages From Your SAS Flex Portal
  • Using the Hold My Calls Feature
  • Updating Your Messages Using Profiles
  • How to Filter Dynamic Outcomes
  • Viewing Agent Suggestions
  • I am not Receiving Text Messages
  • Forwarding your Google Voice Number in SAS Flex
  • Understanding the Call Details Page
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  • Flex Mobile App
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  • Getting Started
  • General Web Portal
  • Flex Billing
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