General Web Portal
General information and FAQs regarding SAS Flex's online customer portal.
- Activating and Configuring Queue Callback
- How to Block Numbers in SAS Flex
- Calling Customers Back from the SAS Flex Portal
- Setting Up System Alerts in SAS Flex
- What is an Additional Line?
- Adding and Looking up Customer Data Using the Greeting (Lookup) Option within your Greeting Block
- Using Outcome Labels
- Setting Up Tags in SAS Flex
- Adding Files and Documents to SAS Flex
- I forgot my SAS Flex Call Forwarding number
- Learn About the Live Calls Add On
- How to Backup and Restore Your Scripts
- Learn About the Transcription Add-On
- Contacting SAS From your Flex Portal
- Adding On-Call Expiration Alerts
- Downloading Audit Logs in SAS Flex
- Clearing Bounced Emails from your SAS Flex Portal
- Quality Reviews on SAS Flex
- Check Out What's New in SAS Flex
- Viewing Agent Suggestions